Solving Talent Management Challenges

 



Ken Graves, Chairman and Founder

Ken has over 40 years of experience in strategic business planning, human resource management and consulting, HR Assessments, background & drug screening services, career transition and career coaching, leadership development, performance management, channel marketing and motivation, and HR cloud technologies with the purpose to help organizations improve performance and reduce cost of operations.  Ken has consulted for large, best-in-class Fortune 500 companies, non-profits, and many small business entities in a variety of industries.   

Doug Duncan, President and Co-Founder

Doug Duncan, President of TalentValue has 30 years of experience in business planning and human resources working to enhance and improve companies and organizations. His clients include companies in a wide variety of industries including commercial and residential painting contractors, supermarket, coffee service and beverage, dental, roofing, restaurant, hotels, insurance, manufacturing, technology, construction, architecture businesses and non-profit organizations. He has consulted for large best-in-class companies in the supermarket industry as well as a large mid-west insurance company helping them build their strategic and human resource systems. Prior to founding Your HR Solutions, Doug held various senior HR management roles for a $6 billion dollar supermarket and wholesale company. During his 18 years with that firm, he oversaw human resources, international sales and strategic planning. Doug holds a Masters of Human Resources and Labor Relations from Rutgers University and has served as President of his alumni association. As an adjunct professor at the College of New Jersey, he has taught and lectured in all areas of human resources and strategic planning. He earned his BA from Earlham College in Richmond, Indiana. Today Doug serves on the board for the Institute for Arts and Humanities Education in New Jersey, the Society of Human Resource Management (SHRM), Rutgers University Alumni Association and as a trustee at his local public library. What distinguishes Your HR Solutions, Inc. approach is the ability to link the business needs of the organization with practical systems to hire, train and engage employees as well as innovative ideas to keep the basics of administrative costs under control. The result is an integrated system that is more efficient and effective in reducing turnover and improving overall productivity.

Diane Stevens, Vice President, Client Services

Diane Stevens is the Vice President, Client Success Center at TalentValue. Diane’s areas of expertise are career transition counseling, business-to-business computer troubleshooting, computer training, client support specialist and small business owner. Diane has been certified in career transition and holds a Bachelor of Science-Magna Cum Laude – from Bryant College, class of 1983. Diane has authored professional development tools including newsletters, training webinars and community college courses for the working population. Diane has participated in professional development workshops at national conferences sponsored by various industry associations. As a professional Career Consultant, she has assisted many people in developing long-term career growth plans. As a coordinator at a local community college, she assisted local businesses in developing onsite training courses for their employees; assisted secondary schools in developing programs to improve partner-student-teacher communications and assisted at-risk students in career development. As a Client Support Specialist, she is experienced in delivering online webinars and face-to-face training sessions. She has worked closely with clients on how to implement talent and performance management programs for their companies. As part of an ongoing initiative to improve client service, she established a Small Business Division that catered to businesses with less than 100 employees. This under-100e Small Business Division became an integral part of the company’s ongoing Client Services Department due to the increased financial success of her team’s efforts at business development and support. As a Computer Trainer, she has developed and delivered training programs on “Introduction to Internet, Windows Operating System, and Microsoft Office Suite.” She has worked closely with unemployed workers looking to transition to new careers that require computer literacy. She has established a program that has won accolades from state organizations trying to assist injured workers in returning to work.

Peter Brown, Vice President, Certification Training & Development

Peter Brown is a highly experienced professional that collaborates with management to identify and assess Human Resource Management Issues and effective solutions. During his 38 year career, Peter has managed the H.R. function in the manufacturing and hospitality industries. He is currently an Affiliate with TalentValue International Inc. and Founder of The Workforce Builder, creator of The WORKER TRAINING Systemtm. Major areas of strength and qualifications include:
  • Recruiting and Selection, Employee Relations, Training Management
  • Management & Supervisory Trainer/Coach
  • Excellent communication and written skills as well as interactive multimedia production experience.
  • Adult learning concepts and practices for instructional design including setting performance targets, creating video simulations and producing eLearning courses for internet distribution and learner certification
  • Project Management including the design and development of 300+ training solutions in a variety of industries for companies such as: Acushnet Rubber Company, Inc. AMETEK, Bay State Gas Co., Buick Motor Division, Chesebrough-Pond’s, Clearplass Containers, Cole Sewell, Colonial Gas Co., Conestoga Wood Specialties, DuPont, Electri-cord, Georgia-Pacific, Kraft Foods, Li’l Red Hen Mini Marts, North Iowa Area Community College, Ocean Spray, OMNOVA Solutions, OSRAM Sylvania, Parker Hannifin-Chomerics Division, Pennsylvania College Of Technology, Women & Infants Hospital, Ward Manufacturing-ACP Division and Winnebago Industries.
Peter has also been invited to speak at several national industrial conferences including:
  • The International Conference on Productivity and Operational Excellence in Manufacturing
  • The American Association of Community Colleges, Workforce Development Institute Conference
  • National Defense Industries Association Workforce Consortium
  • Shingo Prize Award Conferences (3 separate years)

Christine SanJuan, Principal CSJ People Solutions, LLC   TalentValue Certified Advisor

 Christine started out in the hospitality business like many of us – by accident! She was working to put herself through college and planned to definitely not stay in “the business”. The time finally came (more than four years after entering college) for her to graduate and that part-time gig that helped her through college – debt free – became something she was (and still is!) really passionate about. Christine was drawn to this crazy dynamic about “the business” that not everyone can appreciate – a constant state of change. No two seconds look exactly alike and this expands to team members, guests, and culture. She has also come to believe that you might even have to be a little crazy (some might call it passionate) to survive and thrive in this business. For the last 20+ years she has worked in both the casual and fast casual segments. Christine has been blessed with the pleasure and opportunity to work with groups of amazing, authentic, and entrepreneurial teams that made major contributions to how she approaches people projects. She loves the challenge this energetic environment presents and as a trainer, educator, teacher she finds herself learning something new every day. Christine has spoken at several national and local industry conferences, including the National Restaurant Association, Massachusetts Restaurant Association, and the Council of Hotel and Restaurant Trainers (CHART) on topics from employee engagement & retention to training and design. Throughout her career, she has never forgotten her operations roots and has given credit to her success and achievements to her ability to develop strong collaborative relationships with her operations partners. What will you get working with CSJ – passion, commitment, honesty, and an authentic product that feels like you, the people, and the culture of your company!

Jennifer Dudley, Principal Smart TalentValue, LLC   TalentValue Certified Advisor

Dr. Dudley has served as an educational administrator, faculty member, and a corporate consultant. Her credentials include an Ed.D. in Educational Leadership from Rowan University (Alpha Epsilon Lambda), an MBA in Finance from Rutgers University (Beta Gamma Sigma), and a MA in Media Studies from The New School for Social Research. Dr. Dudley became a Senior Professional in Human Resources (SPHR) in 2002. As an expert in solving Human Resource challenges, she excels in Innovative Curriculum Development and Program Implementation. Among her accomplishments, she developed the curriculum, designed the marketing plan, and launched the “MBA Essentials – The Rutgers Mini-MBA ™.” For another major university, she developed the curriculum for the preparation for the Certified Financial Planning Program. Following the Oklahoma City bombing, she worked with Crisis Managers to design and deliver a national training program for telephone service representatives and supervisors for the Social Security Administration in both a live and ITV format. Committed to continuous improvement, Dr. Dudley helped develop the curriculum for one of the first programs in the country that allowed women on welfare to borrow laptop computers and complete educational programs online. She has also designed and delivered training Corporate Training Seminars in human resources, finance, leadership, and change management. Dr. Dudley has been responsible for recruiting, assessing, onboarding and retaining employees. She has been directly responsible for performance evaluations and performance improvement. Her publications include “The community college student: Preparation for the math placement test” first in hard cover in 2010 (http://books.google.com/books/about/The_Community_College_Student.html?id=w79rmgEACAAJ) and then released in paperback in 2011 (http://www.amazon.com/The-community-college-student-Preparation/dp/124372269X). This 228 page study was conducted using both qualitative and quantitative data. She is currently working on two books “The Monster who lived in the Grate” chuck full of allegories about overcoming obstacles in your business.

John Marcelliano, Talent Management Solutions LLC   TalentValue Certified Advisor

John has 25+ years’ experience as a senior HR executive in small- to mid-sized financial services and property casualty insurance companies, most recently with Tower Group International, Ltd. and Ryan Beck & Co. His expertise includes both strategic development of the HR function and practices as well as hands-on development and implementation of total rewards programs, executive compensation, performance measurement, payroll and HR systems, learning & development programs, employee relations, and talent acquisition. He also has extensive experience in the development of HR policies/compliance and employee communications. John is the President of Talent Management Solutions, LLC (TMS), a consulting company focused on the people issues that business owners and leaders face each and every day and which can ultimately compromise productivity and customer service. Through TMS, John is affiliated with Talent Value International as a Certified TalentValue Advisor. Working closely with management, John offers the ability to identify the business needs of the organization and then address them with practical, time-tested “best of class” solutions to hiring, training, developing and rewarding people– solutions that result in a positive impact on productivity by saving time and reducing cost, as well as enhancing employee engagement and satisfaction. John holds a Masters in Education from Seton Hall University and an undergraduate degree in English from Rutgers. He has served on the board of Big Brothers Big Sisters of Morris, Bergen, Passaic & Sussex Counties for the past 10 years, is a past President of the Board of Trustees of the Summit Area YMCA, and served on the Morris County Chamber of Commerce Leadership Morris Advisory Council.

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