Our recommended process provides managers and leaders with an opportunity to receive an evaluation of their leadership skill from the people around them – their boss, their peers and the people whose work they supervise. This evaluation  in conjunction with our Tele-Coaching Program you will build strong leadership skills

Great Leaders Attract Great Employees and Clients

Leverage and Develop leadership Talent to Build High Performance Teams

The primary objective of our recommended strategy is to define leadership competencies that will help managers strengthen their leadership skills by soliciting the opinion of various individuals on eight critical Leadership Skill groups that include eighteen competencies to identify gaps in perception and to identify the most important areas to focus on for performance improvement.

At the conclusion of this initiative, each manager will have defined the performance issues, and suggested areas to target improvement utilizing a personalized SkillBuilder™ eLearning training/coaching module in order to develop and fine-tune their leadership competencies.

In addition, we offer optional tele-coaching services consisting of two options on how to leverage the feedback report and further to develop new skills based on our program The Core Competencies of Leadership.

 Suggested Program Objectives

  • Baseline managers’ leadership skills and competencies targeted for continuous improvement.

  • Deploy an easy-to-use online system for boss, peers and subordinates to use.

  • Quantitatively analyze critical leadership core competencies of each manager to identify growth potential and alignment with self, boss(s), direct reports and peers.

  • Provide quantitative data to guide future organizational development initiatives.

  • Empower managers with eLearning tools that encourages self-paced learning activities.

  • Encourage a mentor/coach environment for long-term growth.

Our Recommended Strategy

The strategy recommended is to implement the Checkpoint360™ Leadership Development System, comprised of three elements, as described below:

 Phase One:     Checkpoint360™ Competency Feedback Survey

The Checkpoint360™ survey is an online survey to provide managers with multi-rater feedback from those who observe their performance their bosses, subordinates, and peers. This is an important process because increased awareness motivates managers to change the way they do their jobs. The experience of participating in our unique 360-degree feedback system fosters powerful professional development.  This assessment process is concerned with a manager’s job performance in 8 skill clusters and 18 universal competencies, described as follows:

  • Communication
    • Listens to others
    • Processes information
    • Communicates effectively
  • Leadership
    • Instills trust
    • Provides direction
    • Delegates responsibility
  • Adaptability
    • Adjusts to circumstances
    • Thinks creatively
  • Relationships
    • Builds personal relationships
    • Facilitates team success
  • Task Management
    • Works efficiently
    • Works competently
  • Production
    • Takes action
    • Achieves results
  • Development of Others
    • Cultivates individual talents
    • Motivates successfully
  • Personal Development
    • Displays commitment
    • Seeks improvement

The Process

Each participant completes an evaluation, a process that takes about 30 minutes. They are guaranteed anonymity (except for the “Boss”) and urged to be honest and objective in their responses. Participants may complete their assignments via the Internet, and results from all participants are compiled in a report that is returned to the manager.

 Feedback Report

Checkpoint360™ feedback reports have colorful graphs and charts as well as narrative descriptions of the results to help the manager read, understand, and effectively use the data for self-development. The report has a special personal growth section that coaches the manager and helps improve performance in development areas.

360 Deployment Options

Critical to the success of any organizational development leadership performance improvement initiative is dependent on how the initiative is perceived and embraced by participants and supported by Senior Management of the Organization.  The result of an effective should result in a consensus by all participants that the learned behavior is relative to and can become the fabric of their organizations behavioral culture.

In order to accomplish the objectives stated earlier in this document we offer several deployment options as follows:

  Deployment Option One: Self Directed

1.   Checkpoint360 is deployed online

2.   Leader (self)and Administrator or Boss receives a hard copy of the results

3.   Leader (self) and Boss(s) review results and determine development priorities

4.   Participant engages in Skillbuilder eLearning/Coaching development.

5.   Six Months to One Year Leader participates in a new survey to compare and analyze progress and monitor feedback from their respondents.

Deployment Option Two:                   Tele-Coached Debriefing

1.   CCheckpoint360™  is deployed online

2.   Leader (self)and Administrator or Boss receives a hard copy of the results

3.   Leader (self) participates in a one-hour professional Coached debriefing on how to interpret and use the feedback provided in the report.

4.   Leader(self) and Boss(s) review results and determine development priorities

5.  Participant engages in SkillBuilder eLearning module on #1 development priority

6.   Participant is tele-coached in a one hour session utilizing the coaching process outlined in the skill builder module.

Deployment Option Three:   Group Tele-Coaching Program

1.   Checkpoint360™  is deployed online

2.   Leader (self)and Administrator or Boss receives a hard copy of the results

3.  Leader(self) participates in an individual, one hour professional Coached debriefing on how to interpret and use the feedback provided in the report.(Leader is invited to commit to participate in a group tele-coaching program at the conclusion of the session)

4.   Leader(self) and Boss(s) review results and determine development priorities

5.  Participant engages in SkillBuilder eLearning module on #1 development priority

6.  Leader (self) participates in six one-hour tele-coaching sessions conducted by a certified professional coach to address the six core competencies of leadership.  A description of the program is contained in Exhibit in this document.

  Deployment Option Four:                 Group Tele-Coached Training

Individual Tele-Coached Debriefing

After the completion and delivery of the Checkpoint360 reports, the leader is contacted by our certified professional coach to review the report and to acquire a full understanding of the contents and importance of the information provided.  The session is designed to emphasize the WIFM (“what’s in it for me”) and how the Leader will improve his or her talent value and leverage the feedback to improve personal and team performance. 

The Leader is encouraged to schedule a review of the report with his or her Boss in preparation for the upcoming Group Tele-coaching program sessions.

The anticipated result is the Leader gains commitment to enthusiastically participate in Part Two of the training.  Contact us to receive a complimentary 15 minute discussion with a Professional Business Coach or Request a Sample Multi-Rater Sample Report

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